Darlene, If you are a young person, sometimes an appology is the best you will get. You could write to the head of the company and explain your distress and you may get a reply. In this day and age of people stealing, I have been followed around by store security for having a large open type purse and it is an uncomfortable feeling. Generally, if you do not get upset and offer to let them look inside your bag/bags, you can shop the rest of the way unmolested. Unfortunately, many stores are staffed by young and aggressive persons who have not had the adequate training in dealing with "suspected" shoplifters. Since you were not stealing, then your embarrassment should be set aside as a badge of your honor, as you were not apprehended with the store's goods. It is tempting to shoplift and I admire any person who can resist. Good on you.