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In 1958, IBM’s Hans Peter Luhn defined “business intelligence” as “the ability to apprehend the interrelationships ofpresented facts in such a way as to guide action toward a desired goal.” Hans P. Luhn, A Business Intelligence System (IBM Journal Oct. 1958). In order to realize strategic goals, legal departments and law firms must have real-time access to business intelligence (“BI”) that is ...
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