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My local garage damaged 3 of the mags (rims) on my 2011 vw jetta, when they were installing my winter tires this morning. When I droped off the keys last night they had me write down my phone # on a pice of paper and leave my keys, nothing was ever signed. When I picked up the car this morning I paid with my interac and left, never looking at the tires. Again no paper work was ever completed. I only discovered the damage when I got the car home, so I went right back to the garage but they had told me the owner had left and I would have to come back on Monday. My question is, can I expect them to replace the mags, as the scratches are too deep to be removed? The mags sell for $480.00 each.
Thank you in advance. Jim
Last edited by JimHem; 11-12-2011 at 02:53 PM.
These folks will likely turn your claim over to their insurance carrier. Would be nice to have something in writing but not necessary. If you can show in some way the mags were damaged by the shop, the insurance carrier will pay you. Good Luck.
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